Order Management

Our Solutions

Maximise precision across every sales channel from click to courier.

Management Systems

End-to-end order management built for modern commerce

Our order management solution streamlines how orders are processed, validated, routed and fulfilled giving you full transparency, faster throughput and higher customer satisfaction.

Order Reception & Confirmation

Integrate across all sales channels for instant order capture, automated confirmations and payment/identity verification.

Inventory Verification & Order Processing

Utilise real-time inventory checks to ensure accurate availability, prioritise based on brand rules (e.g., VIP customer, rush order) and reduce errors.

Picking, Packing & Preparation

Generate optimised picking lists, apply brand-specific packing guidelines, and ensure shipment documentation is complete for each order.

Shipping Coordination & Dispatch

Select the optimal carrier by cost, route and SLA ensure label accuracy and timely dispatch to meet delivery commitments.

Delivery Tracking & Post-Delivery Support

Provide end-to-end tracking visibility both to you and your customers, and handle returns or exchanges seamlessly.

Why Transway Xpress?

Why partner with us for Order Management?

Account Management

You’ll have a single point of contact embedded in-our-operations, weekly check-ins, and quarterly reviews to keep your process optimised.

Full-Channel Visibility & Analytics

Get dashboards that show order volume, fulfilment accuracy, inventory allocations, and shipping performance across all channels.

Seamless Integrations

Whether you sell via marketplaces, your own site, retailers or through EDI, we connect your systems so orders flow effortlessly.

Ready to elevate your order operations?

Let us handle the complexity of managing orders so you can focus on brand growth, product innovation and delivering unforgettable customer experiences.