faqs
Have Any Questions ?nQuestion & Answer
Transway Xpress Global (TXG) is a Canadian 4PL logistics company founded in 2014. We provide end-to-end eCommerce fulfillment, warehousing, Amazon FBA preparation, cross-border shipping (Canada-USA), and B2B fulfillment for global brands expanding into North American markets. With warehouses in Etobicoke (Ontario) and Buffalo (New York), we deliver to 1,000+ pin codes in 1-2 business days.
TXG operates two strategically located fulfillment warehouses: Etobicoke, Ontario (Canada) at 310 Judson St, and Buffalo, New York (USA) at 375 N French Rd. These locations enable us to offer 1-2 day delivery coverage across 1,000+ Canadian and US pin codes, and same-day/next-day options through our express network.
Yes. Cross-border logistics is one of our core specialties. TXG manages all customs clearance, DDP (Delivered Duty Paid) pricing, CBSA and CBP compliance, FDA certification for applicable products, and bilingual (English/French) labeling. We eliminate border complexity so your brand can sell seamlessly in both markets.
TXG integrates with 50+ eCommerce platforms including Shopify, Amazon, eBay, Walmart, and other major marketplaces. All integrations include real-time inventory syncing and automated order routing through our central order management system — so every order, regardless of channel, is fulfilled accurately and on time.
Getting started is simple: (1) Book a free consultation at transwayxpress.com/consultation. (2) We design a custom fulfillment plan for your brand. (3) Connect your store via our platform integrations. (4) Ship your inventory to a TXG warehouse. (5) Go live — TXG handles all picking, packing, and shipping automatically, with 99.8% order accuracy.



Have any Questions
Frequently Asked Questions
Can TXG help Indian brands enter the North American market?
Yes. TXG specializes in helping Indian eCommerce brands launch in Canada and the USA. We handle all cross-border compliance including CBSA, CFIA, Health Canada regulations, FDA certification, bilingual labeling, customs, and DDP pricing — so you can focus on growing your brand.
Does TXG offer Amazon FBA preparation services?
Yes. TXG provides full Amazon FBA prep: FNSKU labeling, poly-bagging, bundling, carton marking, and compliance with Amazon packaging requirements. We serve both Canadian and US Amazon sellers from our Etobicoke and Buffalo warehouses.
What certifications does TXG hold?
TXG is certified PIP (Partners in Protection), SmartC, FastE, ACE, CT-PAT (Customs Trade Partnership Against Terrorism), and FDA. These certifications ensure full compliance and priority processing for cross-border shipments between Canada and the United States.
What is TXG's order accuracy rate?
TXG maintains a 99.8% order accuracy rate across all fulfillment operations, backed by our AI-powered order routing system, real-time inventory tracking, and rigorous quality control processes at every warehouse.
Does TXG offer custom packaging and kitting?
Yes. TXG offers custom packaging including branded boxes, gift kitting, inserts, poly-bagging, and full unboxing experience design. Custom packaging builds brand loyalty and creates memorable unboxing moments for your North American customers.
How does TXG handle returns and reverse logistics?
TXG manages the complete returns process: return shipping, product inspection, restocking, refund processing, and disposal of unsalvageable items. Our reverse logistics system reduces return-related losses and keeps your inventory data accurate in real time.
